Products Overview
What is AI Chat Assist?
AI Chat Assist is an all-in-one, AI-powered customer engagement platform that helps businesses:
- Engage customers across multiple channels
- Capture, qualify, and manage leads automatically
- Run AI-driven marketing and WhatsApp campaigns
- Automate conversations using visual workflows
AI Chat Assist replaces multiple tools by unifying chatbots, automation, lead management, and campaigns in a single platform.
Core Products
AI Chat Assist is built around three powerful products designed to work together or independently.
1. Web Chatbot Platform
AI-powered conversations across web, WhatsApp, Instagram, and email. This is the foundation of AI Chat Assist and lets you deploy intelligent chatbots using a single configuration.
Key Capabilities
- Website chatbot with AI responses
- WhatsApp & Instagram chat automation
- Email automation workflows
- Drag-and-drop workflow builder
- FAQ and knowledge base management
- Lead capture and qualification
- CRM and analytics integrations
Best For
- Customer support automation
- Lead generation
- Sales qualification
- Website engagement
👉 This is where conversations start and leads are created.
2. WhatsApp Drip Campaigns
Automated WhatsApp messaging at scale. Send scheduled, rule-based WhatsApp messages to leads using approved templates.
Key Capabilities
- Connect and manage WhatsApp numbers
- Create and manage WhatsApp templates
- Run drip and bulk campaigns
- Track delivery, read, reply, and retry status
- Lead-level message analytics
- Error tracking and retry mechanisms
Best For
- Lead nurturing
- Follow-up campaigns
- Promotions and reminders
- Customer re-engagement
👉 Ideal for consistent and compliant WhatsApp communication.
3. AI Campaign Manager
Run and optimize AI-driven marketing campaigns. Create, manage, and optimize campaigns using AI insights.
Key Capabilities
- Audience creation and segmentation
- Campaign creation and scheduling
- Meta (Facebook & Instagram) ad integration
- Budget tracking and optimization
- Performance analytics and reporting
- ROI and conversion insights
Best For
- Paid marketing campaigns
- Audience targeting
- Performance optimization
- Marketing analytics
👉 Built for marketers who want results without complexity.
How These Products Work Together
AI Chat Assist is designed as a connected ecosystem:
- Web Chatbot captures and qualifies leads.
- Leads are tagged, segmented, and stored centrally.
- WhatsApp Drip Campaigns nurture and convert leads.
- AI Campaign Manager drives new traffic and optimizes ROI.
- Analytics track performance across all touchpoints.
You can use any product independently, but the real power comes when they work together.
Key Platform Features
Unified Lead Management
- Leads from chat, workflows, and campaigns in one place
- Tags, segments, filters, and important leads
- CRM synchronization
Visual Workflow Builder
- Drag-and-drop interface
- Intent detection and triggers
- Conditional logic
- API integrations
- Multi-platform workflows
Multi-Channel Support
- Website
- Centralized chat and analytics
Analytics & Reporting
- Conversation analytics
- Campaign performance
- Lead conversion tracking
- Downloadable reports
Enterprise-Ready
- Secure architecture
- Scalable infrastructure
- Role-based access (if applicable)
- Reliable integrations
Who Should Use AI Chat Assist?
AI Chat Assist is ideal for:
- Startups and SMBs
- Marketing teams
- Sales teams
- Customer support teams
- Agencies managing multiple clients
- Enterprises looking to automate engagement
Getting Started
If you’re new to AI Chat Assist, start with these resources: